Mandarin Oriental, Kuala Lumpur, Kuala Lumpur

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About the Hotel

Kuala Lumpur City Centre, Kuala Lumpur, Malaysia, 50088

Perfect

9.1

9.4

/10

4.8

4.3

“The hotel's location offers fantastic views of the city and park.”view full review

Location

Mandarin Oriental, Kuala Lumpur is situated between the KLCC Park and the iconic Petronas Twin Towers. The hotel offers convenient access to major attractions, including Chinatown and Merdeka Square. With easy transport links, guests can reach the Kuala Lumpur International Airport in just 45 minutes.

Rooms

The hotel boasts 570 rooms, all providing spectacular views of the city skyline, including 20 suites featuring separate living areas. Luxurious accommodations are designed with a stylish Oriental flair, catering to guests seeking comfort and sophistication. Additionally, 39 executive apartments are available for longer stays, complemented by full Mandarin Oriental service.

Dining

Mandarin Oriental, Kuala Lumpur features an array of award-winning restaurants, bars, and lounges, including Lai Po Heen and Mandarin Grill. Guests can enjoy culinary experiences ranging from classic Cantonese dishes to modern grill options. Mosaic serves all-day dining with a mix of international cuisines and interactive live cooking stations.

Wellness

The hotel offers a luxury spa featuring personalized treatments designed to promote relaxation and rejuvenation. Facilities include five single and one couple treatment rooms, as well as heat and water amenities such as saunas and vitality pools. Guests can also join fitness classes like yoga and Pilates in the dedicated Mind & Body studio.

Family Amenities

Families will appreciate the dedicated kids' club operated in partnership with Wonder Minds, offering fun activities for children aged 4 to 11. The hotel provides complimentary buffet dining for children under four, ensuring a stress-free dining experience for parents. Additionally, a children's pool is available, enhancing the family-friendly atmosphere.

Highlights

Location: KLCC Park and Petronas Twin Towers

Rooms: 570 rooms with spectacular views

Dining: Award-winning restaurants, including Lai Po Heen

Wellness: Luxury spa and fitness classes

Family Amenities: Dedicated kids' club and children's pool

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Twin Towers View Connecting Room King Bed

2 persons

122 m²

2 Queen Size Beds

Bathtub

Air conditioning

room details

2 Bedroom Executive Premium Apartment

2 persons

130 m²

2 Single beds or 1 Queen-size bed

Heating

Air conditioning

room details

Park View Connecting Room King Twin Bed

2 persons

122 m²

2 Single beds or 1 Queen-size bed

Heating

Bathtub

room details

Park View Connecting Room King Bed

2 persons

122 m²

2 Queen Size Beds

Heating

Bathtub

room details

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Facilities

Experience a variety of amenities at the boutique hotel, crafted to ensure your comfort and unforgettable moments

Delicious Breakfast Experience

“The breakfast at Mandarin Oriental Kuala Lumpur was simply excellent. There was a wide variety of options catering to all nationalities, and I was particularly impressed by the freshness and quality of the food. The downstairs breakfast room was inviting, making each morning a good experience.” view full review

Fine Pool Area

“The pool area was a highlight of my stay, with a beautiful infinity pool overlooking the fine skyline. It was the perfect spot to relax and unwind after a day of exploring. The atmosphere was serene, and I truly enjoyed the complimentary snacks provided by the attentive staff around the pool.” view full review

Immaculate and Spacious Rooms

“My room at the hotel was spacious, impeccably clean, and beautifully designed. I loved the comfortable beds and the thoughtfully stocked toiletries. The added touches, like music in the bathroom linked to the TV, made my stay even better.” view full review

Relaxing Spa Facilities

“I had an opportunity to use the spa facilities which were absolutely wonderful. The ambiance was calm and soothing, providing a perfect escape from the bustling city. The treatment I received was expertly executed, leaving me feeling rejuvenated and refreshed.” view full review

General

Non-smoking rooms
Free Wi-Fi
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Locker room
Lift
Currency exchange
Hairdresser
Coffee shop
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre
Tennis court
Yoga class
Sports trainer
Aerobics

Services

Paid airport shuttle
Room service
Housekeeping
Laundry
Dry cleaning
Welcome drink

Dining

In-room breakfast
Restaurant
Poolside snack bar
Snack bar
Special diet menus

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Babysitting/Child services
Children's buffet
Children's pool
Children's play area
Kids club

Facilities for people with disabilities

Toilet for disabled
Bathroom for disabled

Spa & Leisure

Infinity pool
Beach umbrellas
Sun loungers
Night club
Garden area
Spa & wellness centre
Sauna
Steam room
Jacuzzi
Pedicure
Manicure
Body scrub
Facial
Treatment room
Body wraps
Back massage
Head massage
Full body massage
Foot massage
Pool with view
Shallow end

Room features

Air conditioning
Mini-bar
Terrace
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Location

Kuala Lumpur City Centre, Kuala Lumpur, Malaysia, 50088

Map view

Kuala Lumpur City Centre, Kuala Lumpur, Malaysia, 50088

City landmarks

Park

KLCC Park

1.1 km

Mall

Chinatown

2.4 km

Landmark

Dataran Merdeka

2.1 km

Market

Central Market

2.1 km

Landmark

Alor Street

1.6 km

Mall

Fahrenheit 88 Shopping Mall

1.2 km

Mall

Pavilion KL

1.1 km

Mall

Sungei Wang Plaza

1.5 km

Pagoda

Sri Maha Mariamman Temple

2.2 km

Stadium

Stadium Negara

2.1 km

Mall

Lot 10

1.3 km

Landmark

Sultan Abdul Samad Building

2.1 km

Landmark

Low Yat Plaza

1.7 km

Stadium

Merdeka Stadium

2.2 km

Park

KL Forest Eco Park

1.7 km

Theatre

Cultural Palace

2.2 km

Landmark

Jalan Ampang

680 m

Shopping Area

The Intermark

1.4 km

Shopping Area

The Weld

1.8 km

Nearby

Event hall

Petronas Twin Towers

380 m

Mall

Suria KLCC

190 m

Aquarium

Aquaria

380 m

Event hall

Kuala Lumpur Convention Centre

590 m

Museum

Petrosains Science Discovery Centre

460 m

KLCC - Bukit Bintang Pedestrian Walkway

310 m

in front of Suria and Petronas

Lake Symphony

180 m

Event hall

Petronas Philharmonic Hall

380 m

156 Jalan Ampang

Avenue K Shopping Mall

590 m

Gallery

Galeri Petronas

270 m

Mosque

As Syakirin Mosque

530 m

Restaurants

Marini's on 57

130 m

Level 57

Healy Mac's

570 m

Jalan P Ramlee Crown Regency

Mosaic

90 m

Kuala Lumpur City Centre (Klcc) Mandarin Oriental P.O.Box 10905

Marble 8

0 m

Persiaran Klcc Level 56

Aqua Restaurant & Bar

140 m

Kuala Lumpur City Centre (KLCC) Kuala Lumpur City Centre

Aseana Cafe

20 m

Klcc

Lounge on the Park

120 m

Kuala Lumpur City Centre

Mama San

150 m

Lot G46 Suria KLCC Klcc

Getting around

City Centre

Kuala Lumpur6 min · 3.4 km

Airports

Sultan Abdul Aziz Shah (SZB)48 min · 31.5 km

Kuala Lumpur International (KUL)91 min · 60.6 km

Train

Ampang Park Station12 min · 1.0 km

Old Kuala Lumpur Railway Station33 min · 2.7 km

Underground

Bukit Bintang14 min · 1.1 km

Tun Razak Exchange22 min · 1.8 km

Reviews and Ratings

Feedback from previous guests about their experience.

4.5/5 based on 7114 reviews

#24 of 740 hotels in Kuala Lumpur based on Tripadvisor

Shane

United States, February 2025

7.2/10

My recent stay at the Mandarin Oriental, Kuala Lumpur was enjoyable overall, highlighted by a fantastic location and warm service. While I loved the beautiful room and amenities, there were a few hiccups with the dining experience and check-in process, which could use some improvement. Nonetheless, I would definitely consider returning to this luxury hotel in the future.

Rooms

9.0

The Deluxe King Room was spacious, comfortable, and featured stunning views of the Twin Towers. The amenities included a separate shower and bath, which I appreciated (the bed was especially comfy!).

Service

8.0

Generally, the staff were charming and made me feel welcome throughout my stay. However, there were moments when efficiency could have been better, especially at breakfast when it was quite busy.

Location

10.0

The hotel's location is unbeatable, just a short walk to the KLCC, where I enjoyed numerous dining and shopping options. Being close to the Petronas Twin Towers was a definite highlight (though I could hardly look at them directly!).

Dining

7.0

The food options were decent, especially at the Club Lounge and the Mosaic, but I felt the breakfast organization could be improved to accommodate all guests during peak times. Some dishes lacked variety over my stay.

Facilities

8.0

I enjoyed the swimming pool and hot bath area, which contributed to a relaxing experience. The lack of dental floss and bath salts was a bit disappointing, especially for a five-star hotel.

William

United States, January 2025

6.6/10

My recent stay at Mandarin Oriental, Kuala Lumpur was quite luxurious. The pool-view room was stunning, though there were a few hiccups with service that dampened the experience. The hotel is beautifully designed and offers great facilities, but unfortunately, I faced some delays that marred my impression. Although the breakfast was busy, I appreciated the high-quality food and amenities available.

Rooms

8.0

My pool-view room was almost perfect. spacious with a stunning view of the Twin Towers. However, the Chinese-style double door for the bathroom could use some rethinking.

Service

6.0

The service I encountered was inconsistent. while the staff were friendly and professional, I did experience delays in having my suitcase delivered and receiving my shoeshine request. The check-out process was also a bit tedious.

Location

10.0

The hotel's location is unbeatable. just a short walk to KLCC and surrounded by a great selection of shops and restaurants. It's convenient for taxis and Grab, making it easy to explore the area.

Dining

8.0

I enjoyed a lovely lunch at Lai Po Heen. the food was delicious, but the breakfast area was extremely busy when I tried to go, leading to a wait of over 15 minutes to be seated.

Facilities

9.0

The hotel's facilities were impressive. I really liked the well-equipped gym and beautiful pool, but the pool area was packed during my visit.

Marie

United States, November 2024

7.4/10

I had a wonderful experience during my stay at Mandarin Oriental, Kuala Lumpur, with excellent service and amazing views. However, there were some hiccups with the billing process and minor room issues that could use a bit of attention. Overall, it was a luxurious getaway that left me wanting to return.

Rooms

9.0

The room I stayed in had amazing views of the Petronas Towers. It was comfortable and well-equipped, but I did notice that some decorations felt a bit outdated. Nonetheless, the amenities were on point, enhancing my experience.

Service

10.0

The staff were super attentive, always polite, and willing to help with everything. The greeting from the front desk staff and the birthday surprise made me feel extra special right from the start.

Location

10.0

The hotel's location is perfect, right next to Suria KLCC and close to major attractions. It's a great spot whether you're in town for business or leisure, with easy access to everything.

Dining

8.0

Dining options were plentiful and tasted great. However, I did encounter some longer wait times for cleaning dishes, which could use some improvement. Overall, the variety was impressive.

Facilities

9.0

Facilities like the pool and gym were excellent, well-maintained, and offered a relaxing atmosphere. I enjoyed the infinity pool overlooking the park, making it a great spot to unwind.

Eddie

United States, November 2024

6.4/10

My recent stay at the Mandarin Oriental in Kuala Lumpur was quite a mix. The beautiful club room and the stunning views of the Petronas Towers absolutely stole the show. However, I experienced some hiccups, including issues with the bathroom setup. Overall, it was an enjoyable experience, but there are definitely areas for improvement.

Rooms

8.0

The club room I stayed in was beautiful, spacious, and modern with tasteful decor. However, I found the interconnecting bathroom and toilet layout lacking as there was no separating door.

Service

7.0

The staff were friendly and accommodating, making the experience pleasant. However, I encountered some difficulties with the duty manager regarding my daughter's issue, which could have been handled better.

Location

9.0

The hotel's location is fantastic, right next to the Petronas Towers and close to a lovely park. It made getting around Kuala Lumpur easy and enjoyable, especially with direct access to the underground train service.

Dining

9.0

Dining was a highlight of my stay. The breakfast spread was impressive with a wide variety of choices, including local specialties. Evening cocktails and canapes were delicious and the selection of drinks was extensive.

Facilities

8.0

The gym and swimming pool were great with great views. The hotel also offered a range of facilities like room service and dry cleaning, enhancing the overall experience.

Charles

United States, November 2024

6.4/10

My stay at the Mandarin Oriental, Kuala Lumpur was quite good. The hotel is beautifully designed and centrally located, though I encountered a few minor issues with the room. The staff were incredibly warm and accommodating, which truly made a difference in my experience. Overall, it was a nice stay with amazing views and excellent service.

Rooms

8.0

I stayed in a Deluxe Twin Room with City View, which was spacious and clean, though I found the bed a bit small for my height. The room also offered a lovely view of the KLCC park, but I noticed limited wardrobe space.

Service

10.0

The service was really good throughout my stay. The staff were professional and attentive, and room service was thorough. I especially appreciated my designated service attendant who kept everything spotless and well-stocked.

Location

10.0

The hotel's location is perfect, just a short walk from the Petronas Towers and in front of Suria KLCC. I could easily explore many attractions nearby, which added to the convenience of my stay.

Dining

8.0

The breakfast buffet was impressive with a wide selection of breads and yoghurts, but I found the cold meat and cheese options somewhat limited. The dining area, however, was lovely, and I enjoyed the overall experience.

Facilities

7.0

The facilities, including room service and housekeeping, were generally great, but I faced an issue with the shower gel that caused discomfort in my eye. Despite this, the ambiance of the communal areas was very nice.